Frequently Asked Questions
What types of roses do you sell?
We offer a wide variety of roses, including climbing, heritage, and modern roses. Each rose is carefully selected to thrive in Australian conditions.
How do you deliver roses, and how long does shipping take?
We carefully package and ship our roses Australia-wide. Delivery times vary depending on location, but most orders arrive within 2–7 business days. You will receive tracking updates once your order is dispatched.
What is the best way to care for my roses after delivery?
Upon arrival, soak the roots in water for a few hours before planting. Choose a sunny spot with well-drained soil, and water regularly. We provide a detailed care guide with every purchase to help your roses flourish. Also, you can visit our Rose Care page to get updated with the latest tips.
Do you offer any guarantees on your roses?
Yes, we take pride in providing healthy, high-quality roses. If you receive a plant that does not meet your expectations, contact us within 48 hours, and we will gladly assist with a replacement or solution.
HOW CAN I MAKE CHANGES TO AN EXISTING ORDER?
Please send us a message here Contact Us and we will edit your order details provided your roses have not shipped yet.
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